MINISTRY OF HEALTH ANKARA CITY HOSPITAL

Spiritual Support Unit Updated: 01 June 2020

Spiritual Support Unit


SPIRITUAL SUPPORT UNIT

ANKARA CITY HOSPITAL SPIRITUAL SUPPORT UNIT

“Spiritual support strengthens.”


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It is a unit created in order to provide consultancy / guidance to give spiritual, motivational and moral support services for the patients, their companions and also our hospital staff when day demand of their own in consideration of special conditions they are in the health facilities under the framework of the Ministry of Health.

WORKING DAYS AND HOURS OF SPIRITUAL SUPPORT UNIT IN OUR HOSPITAL
Our Spiritual Support Unit staff serves 4 days a week (Monday, Tuesday, Wednesday and Thursday); morning attendants serve between 09:30 - 13:30 and afternoon attendants between 13:30 - 17:30.

EXTENSION NUMBER OF OUR HOSPITAL SPIRITUAL SUPPORT UNIT
703 898
The spiritual support unit is located on the MHC B1 floor of our hospital.

ATTENDANTS OF SPIRITUAL SUPPORT UNIT IN OUR HOSPITAL
Özgül GÜNEL
Murat ÖZDEMİR
Fahri ÇAYIR
İbrahim ÇOŞKUN

HOW DID THE SPIRITUAL SUPPORT UNIT START SERVING?
"Cooperation Protocol for Providing Spiritual Support in Hospitals" was signed on 07.01.2015 between the Presidency of Religious Affairs and the Ministry of Health within the scope of spiritual support and religious guidance in hospitals. The protocol ceremony was held in the meeting hall of the Ministry of Health, with the participation of the Head of Religious Affairs Prof. Dr. Mehmet Görmez and the Minister of Health Mehmet Müezzinoğlu. Speaking at the protocol ceremony, President of Religious Affairs, Görmez, stated that the patients' moral support is a universal right, it is accepted as a part of the Universal Patient Rights accepted by the World Health Organization, and was published in the 1981 Lisbon Medical Patient Declaration of Patients. "I want to express our satisfaction with the leadership of our Ministry of Health," he said.
In his speech, Health Minister Müezzinoğlu said that examples and practices in Europe and America were examined and trainings for clergy were carried out. Stating that support will be provided by spiritual support specialists who will support the patients and their relatives, Minister Müezzinoğlu said: “As the world of health, we describe health as being mentally, physically and socially healthy. Therefore, we use every means of medicine and try to give all kinds of support to the society in order to be healthy both physically, spiritually and socially. I hope that this protocol will contribute more to our quality of providing healthcare services to our society. I would like to thank our entire Religious Affairs community in the name of our President of Religious Affairs.” In the joint statement made by the Presidency of Religious Affairs and the Ministry of Health, it was stated that the owner of all beliefs should be given this right regardless of their belief.

HOW COMMON IS THE SPIRITUAL SUPPORT IN HOSPITALS?
Spiritual Support Unit provides service in 37 provinces in our country.

WHAT IS SPIRITUALITY?
Spirituality is about “searching for value, purpose and meaning in an individual's life”. Accordingly, it is possible to define spirituality as "an energy, creative solution, an inner attitude that is the source of power for life," "an ore that exists in all of us," "moral power."

WHAT IS SPIRITUAL SUPPORT/ COUNSELING AND GUIDANCE?
The process of helping clients know the impact of their faith world on their lives; Using modern counseling techniques and religious and spiritual methods together with a holistic approach in dealing with clients' problems associated with religion or spirituality; It refers to the consultancy service to ensure that the clients reach their goals regarding the problem.

WHAT IS THE SPIRITUAL SUPPORT SPECIALIST / SPIRITUAL CONSULTANT?
Spiritual Counselor, within his authority and according to defined duty instructions; using modern counseling techniques and religious and spiritual methods together with an integrated approach in the process of dealing with the problems that individuals in different life periods associate with religion or spirituality; is a qualified person who provides spiritual counseling and guidance services with the individual and the group and conducts professional development activities in order to ensure that clients reach their goals regarding their problem.


INFORMATION ON THE WORKING AREA OF THE SPIRITIAL SUPPORT SPECIALIST

Spiritual support specialist provides guidance on topics like the importance of the treatment in religion, the correct understanding of the disease, the importance of religion to protect health, the positive effects of worship on health, worshipping about trust, accident, fate, patience, thanksgiving, test, etc. in case of illness and in the hospital environment.

Based on the patients' views of life, he/she helps and accompanies patients through the need for confidence throughout the treatment period.

He/She helps the need for emotional treatment with an effective listening and empathetic approach by using communication techniques, in a soothing and calming (relaxing), clear, understandable way of cominication.

He/She guides patients to think positively in converting their negative religious thoughts related to their illness or problem into positive.

He/She provides motivational support for patients' relatives, if asked.

He/She helps patients to meet their religious / spiritual needs during their rehabilitation process.

He/She contributes to patients' adaptation to society.

MORAL SUPPORT MESSAGE FROM THE SPIRITUAL SUPPORT UNIT
We're with you
We are together
We stand by you
You're not alone
You are valuable to us
We will do our best for you to get through the process
We pray for your recovery

RESULTS EXPECTED BY THE WORKS OF THE SPIRITUAL SUPPORT UNIT
To value people, to show interest, to feel that they are valued and not alone in their hard days, to stand by the troubled situation, to provide moral support effectively, to develop a positive perspective towards life and disease and to gain religious / spiritual coping skills. In this context, with the studies conducted for the patient, relatives and hospital staff.
To strengthen their morale,
To satisfy the need for religious / spiritual guidance in understanding the disease and life and accepting the process,
To increase devotion of life by raising hope for recovery.
To share patient’s loneliness,
To satisfy the patient's need to talk about his illness,
To gain spiritual inferences that can be learned from the disease instead of focusing on the disease,
To ensure that the patient is at peace with his inner world (spirit),
To improve relationships in one's spiritual world,
To prevent belief deviations by offering faith support in their troubled process,
To eliminate their fears and concerns,
To prevent the patient from falling into despair,
To make the patient feel valuable by showing love, compassion and care,
Enabling the patient to live and express emotions,
To ensure that the patient is relieved by answering his religious / spiritual questions about performing worship within the framework of the health-worship relationship,
To ensure that the patient or his relatives are relieved by reading the Quran with their requests etc.

BASIC PRINCIPLES OF SPIRITUAL SUPPORT / CONSULTANCY
1. It provides service with a Multidisciplinary (holistic) approach with Health Staff.
2. The result is gained together in line with the needs and expectations of the person demanding.
3. Confidentiality is essential in spiritual support. Personal information is never shared with third parties.
4. Issues not related to spiritual support are directed to relevant specialists and hospital officials.
5. Instead of focusing on the disease, the patient and his / her relatives are informed about the moral implications that can be learned from the disease. It contributes to the development of a positive attitude towards the patient's life etc.

Spiritual Support Is Not An Alternative To Any Profession
Spiritual Support staff are separated from the psychologist, psychiatrist, social worker and other health staff as profession and field, but they serve with a multidisciplinary approach together with the health staff. The Spiritual Support service has its limitations with its unique methods and practices.

COUNTRIES WORKING IN THE AREA OF SPIRITUAL SUPPORT AND GUIDANCE SERVICE
USA
Britain
Germany
Netherlands
Jordan

“Organ Donation is the Greatest Charity from Life to Life”
“We are the believers of a book that evaluates giving life to a person, giving life to all humanity. Organ donation is the biggest charity within the framework determined by our High Council of Religious Affairs. Thousands of brothers and sisters are waiting for life in the corners of the hospital. I would like to renew this call by stating that all our citizens and brothers are more generous and that this generosity is superior to all kinds of generosity and is a sincere generosity.” Former President of Religious Affairs Dr. Mehmet Gormez

“Spiritual needs for health are as important as the physical organs that make up the body. The physical state that we all observe can affect our minds and souls.” Florence Nightingale

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